Telehealth Therapy
Consent Form

Please read and consent to the following information about our telehealth services. This consent is required before beginning teletherapy sessions.

HIPAA Compliant • Secure • Confidential

Important Notice

This consent form must be completed and signed before your first telehealth session. Please read each section carefully and check the boxes to indicate your understanding and consent. You may withdraw your consent at any time by contacting your therapist.

Understanding of Telehealth Services

I understand that telehealth involves the use of electronic communications to enable healthcare providers at different locations to share individual patient medical information for the purpose of improving patient care.

I understand that the services provided via telehealth are not intended to replace in-person healthcare services.

I understand that my healthcare provider may determine that my condition is not suitable for telehealth services and may require an in-person visit.

I understand that I have the right to withdraw my consent to telehealth services at any time without affecting my right to future care or treatment.

Technology Requirements and Limitations

I understand that I need a computer, tablet, or smartphone with a camera and microphone.

I understand that I need a stable internet connection for the telehealth session.

I understand that technical difficulties may occur and may require rescheduling the session.

I understand that the quality of the video and audio may vary based on my internet connection.

I understand that I am responsible for ensuring my technology is working properly before the session.

Privacy and Security

I understand that all telehealth sessions are conducted using HIPAA-compliant, encrypted video conferencing software.

I understand that my personal health information will be protected according to HIPAA regulations.

I understand that I should conduct sessions in a private location to protect my privacy.

I understand that recordings of sessions (if any) will only be made with my explicit consent.

I understand that I should not share my session links or login information with others.

Emergency Situations

I understand that telehealth services are not appropriate for emergency situations.

I understand that in case of a medical emergency, I should call 911 or go to the nearest emergency room.

I understand that my healthcare provider may not be able to provide immediate assistance during a telehealth session.

I understand that I should have emergency contact information readily available during sessions.

Billing and Insurance

I understand that telehealth services may be billed to my insurance provider.

I understand that I am responsible for any copayments, deductibles, or fees not covered by insurance.

I understand that billing for telehealth services may be different from in-person services.

I understand that I should verify my insurance coverage for telehealth services.

Communication and Follow-up

I understand that my healthcare provider may need to contact me between sessions.

I understand that I can contact my healthcare provider with questions or concerns.

I understand that follow-up care may be recommended after telehealth sessions.

I understand that I should inform my healthcare provider of any changes in my condition.

Technology Requirements

Required Equipment

  • Computer, tablet, or smartphone with camera
  • Microphone and speakers (or headset)
  • Stable internet connection (minimum 10 Mbps)
  • Updated web browser (Chrome, Safari, Firefox)
  • Private, quiet location for sessions

Recommended Setup

  • High-speed internet connection (25+ Mbps)
  • Good lighting for video quality
  • Comfortable seating and workspace
  • Backup device available
  • Test your setup before first session

Consent Summary

0 of 26 items consented

Questions About Telehealth?

If you have questions about our telehealth services or need technical support, please don't hesitate to contact us.

Call Us

Contact Us

Mon-Fri, 8AM-6PM

Email Us

support@rootedvoices.com

24-hour response

Tech Support

tech@rootedvoices.com

Setup assistance